Privacy Policy
Last updated: July 2026
Homestead Stonework ("we", "us", "our") is a stone masonry business based in Belconnen, ACT, servicing Canberra and the surrounding region. We respect your privacy. This policy explains how we collect, hold, use and disclose personal information in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
Information we collect
We collect personal information directly from you when you phone us, email us, submit the enquiry form on this website or engage us for work. Depending on the nature of your enquiry, this may include:
- Your name and contact details (phone number, email address)
- The address or location of your property or project site
- Details you provide about your project, including photographs, plans, drawings or budgets
- Records of quotes, correspondence and completed work
We do not knowingly collect sensitive information, and we do not collect personal information from you when you simply browse this website.
How we use your information
- To respond to your enquiry and arrange a site visit where appropriate
- To prepare and provide written quotations
- To plan, carry out and invoice stonework you have engaged us to perform
- To communicate with you, your builder, architect or landscape designer about your project, with your consent
- To keep basic records of quotes and completed work as required for warranty, insurance, licensing and tax purposes
We do not sell, rent or share your personal information with third parties for marketing purposes, and we do not send marketing communications.
Disclosure
We only disclose personal information where it is necessary to deliver your project (for example, to a stone supplier arranging delivery to your site, or to an engineer preparing documentation for a retaining wall), or where we are required to by law. We do not disclose personal information to overseas recipients.
Website analytics and cookies
This website may use analytics tools (such as Google Analytics) that collect anonymised usage data, such as pages visited, approximate location and device type, to help us understand how the site is used and improve it. This data does not identify you personally. You can limit or block cookies through your browser settings, or opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Storage and security
Personal information is held in password-protected business systems accessible only to Homestead Stonework. We take reasonable steps to protect it from misuse, interference, loss and unauthorised access, and we retain it only as long as needed for the purposes above or as required by law (for example, taxation and building records).
Access and correction
You may request access to, or correction of, the personal information we hold about you at any time by emailing email us. We will respond within a reasonable period.
Complaints
If you believe we have mishandled your personal information, please contact us first so we can attempt to resolve the matter. If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The current version will always be published on this page with its date of last update.
Contact
Questions about this policy: email us or 0412 221 924.